Terms and Conditions of Membership

1. The “Membership Options” forms part of the terms & conditions of membership and provides a full description of the type and levels of service provided by Bridges Nationwide Network Pty Ltd, (hereinafter referred to as The Agent), as well as the price.
2. Criteria for introductions: The Agent will follow each members requirements as closely as reasonably possible, but may contact a member with the details of a person outside the members stated requirements if it considers the person to be potentially suited and/or of interest to that member, who maintains the right to accept or decline the contact.
3. The Agent reserves the right to offer fee reductions to persons who provide testimonials.
4. Introductions are made by the provision of telephone numbers to either or both parties on a one to one basis (unless the member chooses the “Social Secretary” option as per Clause 5 of this statement). These details may be given to the member over the phone, in the office, by mail or email. The female may be given the males phone number (unless he has specifically requested it to be kept confidential) and the male may be given the females phone number (unless she has specifically requested it to be kept confidential). The male shall not be provided with the females phone number without her consent. In the rare circumstance where a phone number of either party cannot be given out, contact details such as email or PO Box addresses may be given out, or letters may be exchanged via the Agent.
5. Should a member wish to use the “Social Secretary” option available to qualifying members in the V & P services, the Agent will arrange the time and place of the meeting and give those details to both parties. The Agent will ensure both parties are agreeable to the meeting and arrange for a contact person at the meeting venue to be aware of the meeting and to facilitate the smooth running of the meeting as able.
6. When, during the course of the membership, a member enters a happy relationship or is unable to use his/her membership due to illness, travel, etc, they may contact the agent to place their file on “HOLD”. The amount of “HOLD” time allocated to a member will be specified in the members “Guarantee of Service”.
7. A member must inform the Agent of any change in address, phone number or personal circumstances which is likely to be deemed relevant by the Agent in the provision of service to; and the accurate description of the member, as soon as is practicable.
8. A member must make all reasonable effort to contact and arrange a meeting with each person to whom he/she is introduced.
9. A member must provide feedback on each introduction, whether or not contact was made or a meeting took place.
10. A member must ensure that the information provided by them the agency is true & correct to the best of their knowledge.
11. Any complaint should be made in writing to “The Manager” who will respond in writing within 21days.
12. All members are required to act in a polite and reasonable manner in all dealings with other members to whom they are introduced as well as with all staff members. The use of foul, abusive or sexually explicit language towards other members or staff may result in membership being revoked without recompense, as will harassment, stalking or the forwarding of abusive, offensive or obscene material by mail, email, text or picture message.
13. Members agree to refrain from making any personal overtures toward any member of staff..
14. No cancellation or refund will be made for change of mind or circumstance or other reason unless notice given in writing within three business days.
15. Memberships are not transferable to other persons.
16. A variety of literature available upon request by any member that may assist with gaining the greatest benefit from the service.
17. Should a member give written authority for their photo or profile to be published on the Agents website or advertisements, that that authority will remain until revoked in writing.